I’ve arrived at the pickup location and have been asked to wait. What should I do?

  • Updated

If you are made to wait at either the pick-up or drop off location while making a delivery with Sherpa, you will be reimbursed for this time. Wait time fees are calculated differently for single deliveries and runs. Here is a quick visual breakdown of how these are calculated based on both situations:

Wait_Time_Flow.png

For a full overview on how wait time work in detail, see: https://help.audriver.sherpadelivery.com/hc/en-us/articles/4410095010061-How-do-Wait-Time-Fees-work-

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