How do I know which deliveries require a trolley?

  • Updated

If the 'Trolley Required' symbol is showing on a new delivery notification, this means you need a trolley to complete the delivery. This is the image you're looking for :

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If you show up at the pick-up location without a trolley, you might be turned away out of health and safety concerns.

Please note that accepting a 'trolley required'  delivery without having a trolley may warrant a Grade 3 warning.

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