Sherpa Booster Program
The Sherpa Booster Program is aimed to help drivers increase their weekly earning potential.
When a driver's total weekly earning falls short of the weekly Booster Guarantee and meets all the eligibility criteria*, Sherpa will make up the difference.
The Sherpa Booster Program is now live nationally!!
How does it work?
Eligible:
Sherpa A from Adelaide completed:
- 65 eligible jobs* over a calendar week (00:00 am Monday to 23:59pm Sunday (Local time))
- Total earnings for the week = $800 (excl. GST as per RCTI)
- Late rate under 5%
Sherpa A qualifies for a $100 (excl.GST) Booster Amount (will be credited up to 2 weeks after the completion of this period).
Sherpa B from Hobart completed:
- 60 eligible jobs* over a calendar week (00:00 am Monday to 23:59pm Sunday (Local time))
- Total earnings for the week = $760 (excl. GST, as per RCTI)
- Late rate under 5%
Sherpa B qualifies for a $50 (excl.GST) Booster Amount (will be credited up to 2 weeks after the completion of this period).
Not Eligible:
Sherpa C from Wollongong completed:
- 55 eligible jobs* over a calendar week (00:00 am Monday to 23:59pm Sunday (Local time))
- Total earnings for the week = $850 (excl. GST, as per RCTI)
- Late rate under 5%
Sherpa C doesn't qualify as they have already met or exceeded the Booster Guarantee.
Sherpa D from Canberra completed:
- 70 eligible jobs* over a calendar week (00:00 am Monday to 23:59pm Sunday (Local time))
- Total earnings for the week = $900 (excl. GST, as per RCTI)
- Late rate under 5%
- But on Friday, they already reached 65 eligible jobs but only made $750 (excl. GST).
Sherpa D doesn't qualify because their total weekly earnings exceeded the Booster Guarantee. However, Sherpa D will still be paid the $900(excl. GST) for work well done and all the points towards the Everest Program!
Read the FAQs
*Eligibility Criteria
- Only available for jobs picked up in:
- Sydney
- Melbourne/Geelong
- South East Queensland (Brisbane, Sunshine Coast, Gold Coast)
... And from 1 November 2021
Adelaide, Canberra, Perth, Albury, Gosford, Hobart, Launceston, Newcastle and Wollongong - Drivers with total weekly** earning less than the Booster Guarantee.
*** A week starts from 00:00 am Monday to 23:59pm Sunday (Local time). - Drivers must meet the eligible jobs quota as per their pick up city (see table above) per week
- Eligible jobs
- 1 hour, 2 hour, 4 hour, Same Day and Ad Hoc Runs (Bulk runs not included)
- Return deliveries and redeliveries will be included in the jobs quota (provided it's not a bulk run)
- Cancelled jobs do not count towards the job count quota
- Eligible jobs
- Drivers must have a late rate under 5%
- Dwell times at the store and late assignment times will not be counted towards the driver's late rate
- Dwell times at the store and late assignment times will not be counted towards the driver's late rate
Exclusions
- Bulk Runs (can be identified via purple pins within the driver app).
- Event day run - Valentine's Day and Mother's Day pre-assigned runs (Any other exclusions will be communicated in Advance)
Things to note
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The Booster payment will be processed up to two weeks following the end of the completed week.
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The Booster Email issued on Friday will specify the Sherpa Booster amount, which will be added to the following pay cycle.
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The calculation of the Sherpa Booster is based on the total number of jobs and earnings for the entire week.
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Total weekly earning is the total weekly fees payable including and not limited to all delivery fees, wait time fees and cancellation fees.
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A week starts from 00:00am Monday to 23:59pm Sunday (Local time).
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Where an incident deemed courier at fault occurs (including but not limited to: damages, lost in transit, violation of the Contractor Agreement), the courier will be ineligible for the Booster.
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The Booster icon in jobs history is not an automatic qualification for the Booster Payment, the Terms and Conditions outlined in this document will apply.
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Sherpa reserves the right to withhold or deduct payments where Sherpa reasonably believes they have been made in error, there have been fraudulent circumstances, damages, lost in transit or a violation of these terms or the Contractor Agreement.
You can read more about the Sherpa Booster Program here.