Reserving runs through Setmore

  • Updated

 

At this stage, this feature is only available to Driver Partners delivering in Brisbane. 

 

We are trialing a new feature that allows you to reserve runs in advance! 

During the trail phase, these runs will be available through a scheduling application, Setmore. 

 

Here's how you can book a run(s) for yourself: 

  1. To start the booking process, visit https://sherpa.setmore.com/sherpa-bulk-runs

           Make sure to read and agree to the booking policy as shown below:

           1.png

    2. Once you've agreed to the booking policy, you can choose which runs you wish to complete       

        Morning run: pick up at 11am (or)

        Afternoon run: pick up at 2:15pm

 

          2.png

 

3. Once you've chosen your preferred pick up time, you will need to choose your provider. Choose Sherpa. 

 

      3.png

 

4. You will be directed to a calendar. Please select the days on which you can complete these runs. 

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5. Once you have selected the days, you will need to login for registration. 

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6. Please double check to ensure that all details are correct. 

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  • Please read and and agree to the cancellation policy. 
  • We strongly recommend choosing to receive a reminder. 

     Click on "Book" to confirm your runs. 

 

7. You will receive a confirmation message on the screen as follows: 

   7.png

8. If you have subscribed to receiving reminders, you will receive the following communications via email and SMS: 

            8a.png8b.png

 

Unassigning/cancelling a reserved run 

 

1. To unassign/cancel a reserved run, login to your Setmore account.

2. Click on your name on the right hand corner. Choose "My profile" from the drop-down menu. 

 

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3. Choose "Appointments" 

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4. Click on the day you wish to cancel and follow the prompts to unassign/cancel the run.

 

11b.png

 

 

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