Do alcohol delivery laws differ by state?
Yes, alcohol delivery laws and regulations differ from state to state. We operate based on state government regulations as well as the requirements of our key clients and their compliance policies.
What is my responsibility as a driver partner?
While we provide tools and education for driver partners, it is your responsibility as an individual contractor to be aware of the laws and regulations in the state you’re operating in. This includes RSA certification.
In NSW and WA, drivers who wish to make same day alcohol deliveries need to provide a valid RSAT or RSA certificate.
- NSW drivers: How to upload your RSAT certificate to WorkPro
- WA drivers: How to upload your RSA certificate to WorkPro
How does the Sherpa app help with compliance?
The Sherpa app is designed to provide the appropriate process for each state. Follow the prompts to complete alcohol deliveries in a compliant format. Failure to comply will result in losing the ability to accept and complete alcohol jobs.
How does Sherpa ensure compliance?
Sherpa conducts internal audits and compliance mystery shops from Endeavor Group and Retail Drinks Australia. In states where ID checks are mandatory, if a mystery shop report shows you only asked for a recipient’s DOB and not their ID, you will receive additional warnings. In states where ID checks are not mandatory but the customer "appears under the age of 25," you must ask for ID or face penalties.
Which states require mandatory ID checks?
As of the 30th of September 2024, each Australian states will require mandatory ID checks, regardless of the recipient appearance or age.
State Legislation Links
- New South Wales: Alcohol Delivery Laws
- South Australia: Delivery of Alcohol
- Victoria: Intoxication and Same-Day Liquor Deliveries Requirements
- Western Australia: New Regulations to Tighten Alcohol Home Deliveries
- Queensland: Liquor Act 1992
- Tasmania: Sale of Liquor through the Internet or Other Media
- ACT: Liquor Act 2010