How can we help you?

• The Basics

  Learn more about Sherpa, what we deliver and what you can earn working with us.

• Driver Requirements

  Find out everything you need to sign up to drive with us

• Accounts, Payments and Performance

  Read about earnings, performance, and adjusting your account preferences.

• On The Road

  How to accept and deliver Sherpa orders, and where to get help

• Delivery Support

  Having an issue with a delivery? You'll find the answers in here.

• Compliance and Legal

  All the legal stuff. It's important and we promise it isn't boring.

Promoted articles

• How do I apply to become a Sherpa Driver?
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• Exclusive Job Offers
• Temporary Fuel Surcharge
• What happens if I need to return a delivery?
• Driver Personal Accident and Sickness Insurance FAQ
• I want to submit an incident report. How can I do that?
• I was in an accident. What should I do?
• The item quantity in the app doesn’t match the number of items given to me. What do I do?
• How do I check for item damages?
• State by State Legislation - Need to Know
• Do I need to wear a face covering or mask while delivering with Sherpa?
• Responsible Service of Alcohol