Are you a WA driver and just looking for instructions to upload? Click here for instructions to upload your RSA certificate
Quick guide
Are there any alcohol deliveries exempt from RSA?
I already have an RSA certificate from a different state. Do I have to do the course again?
Is the RSA certificate only valid for Sherpa, or can I use it for other delivery providers too?
I live in a border area. Do I still need to get RSA?
Instructions to upload your RSA certificate to WorkPro
What is RSA and do I need it?
RSA stands for Responsible Service of Alcohol. It became mandatory on 1 February 2022 for anyone who wants to accept and complete Same Day alcohol deliveries in WA.
Are there any alcohol deliveries exempt from RSA?
Yes.
RSA certification is only required for same day alcohol deliveries, where the customer purchases the alcohol on the same day the delivery is booked for.
Alcohol deliveries scheduled one or more days in advance are exempt from this requirement and can be accepted by drivers without an RSA certificate.
No need to worry about which deliveries require RSA. The Sherpa app automatically manages this for you. Same day alcohol deliveries will only be accessible to drivers who have provided a valid RSA certificate, while other scheduled alcohol deliveries are accessible to all drivers who have opted in for alcohol deliveries, regardless of an RSA certificate.
I already have RSA certificate from a different state. Do I have to do the course again?
It depends on the certificate and if it has an expiration date. You can submit your RSA for verification. The most common RSA recognised nationally (except in NSW, who use RSAT) is coded SITHFAB201. Other RSA compliant certificates may also be acceptable.
How do I get RSA certified?
You can complete the RSA course from a training organisation approved by the WA government.
Here are some links to get you started:
https://www.accessallareastraining.com.au/courses/western-australia/alcohol-training/rsa-wa-online
https://www.aveling.com.au/course/rsa-wa/
OR, you can find them through registered training providers recognised by the WA state government:
Is the RSA certificate only valid for Sherpa, or can I use it for other delivery providers too?
RSA is not specific to Sherpa. It is mandatory for any provider making Same Day alcohol deliveries to the public in WA. You can use your RSA certificate with other delivery providers as well.
I live in a border area. Do I still need to get RSA?
RSA applies to all deliveries with a drop-off address in WA. So, even if the pick-up is in SA or the NT, if the delivery is in WA, it can only be completed by RSA certified drivers from 1 February 2022.
Instructions to upload your RSA certificate to WorkPro
Only drivers with an approved RSA Certificate will have access to WA same day alcohol deliveries on the Sherpa platform.
If you haven't already got one, you can complete a course through these training establishments:
https://www.accessallareastraining.com.au/courses/western-australia/alcohol-training/rsa-wa-online
https://www.aveling.com.au/course/rsa-wa/
OR, through registered training providers recognised by the WA state government:
After you have obtained your certificate, we require you to upload that certificate to WorkPro.
How to upload to WorkPro:
WorkPro is the platform we use to collect onboarding documentation securely.
- Navigate to https://my.workpro.com.au/clients/sherpa
- Signup or Login to WorkPro with the same address you use to log in to Sherpa
- Start a 'New Session' using the token: PYTH4T9FSG
- From the menu, navigate to 'Compliance' and select 'Documents'
- From the document list, next to 'RSAT Certificate' select 'Upload New'
- Follow the prompts to enter your information and upload your RSAT certificate
- Select 'Save'
Once received, our agents will verify your certificate details against Liquor & Gaming records. When approved you will be able to continue making same day alcohol deliveries to retail customers in WA.
Note: For security purposes, documents must be uploaded to WorkPro. Those sent via email will not be processed.