Are you a WA driver and just looking for instructions to upload? Click here for instructions to upload your RSA certificate
FAQ's
What is RSA and do I need it?
RSA stands for Responsible Service of Alcohol. It became mandatory on 1 February 2022 for anyone who wants to accept and complete Same Day alcohol deliveries in WA.
Are there any alcohol deliveries exempt from RSA?
Same Day means the customer purchased the alcohol on the same day the delivery is booked for. Any alcohol deliveries scheduled one or more days in advance are excluded from RSA. However, to ensure community safety, all alcohol jobs - whether same day or next day - will be available only to those with an RSA certificate.
I already have RSA from a different state. Do I have to do the course again?
It depends on the certificate and if it has an expiration date. You can submit your RSA for verification. The most common RSA recognised nationally (except in NSW, who use RSAT) is coded SITHFAB201. Other RSA compliant certificates may also be acceptable.
How do I get RSA certified?
You can complete the RSA course from a training organization approved by the WA government.
Here are some links to get you started
https://www.accessallareastraining.com.au/courses/western-australia/alcohol-training/rsa-wa-online
https://www.aveling.com.au/course/rsa-wa/
OR, through another registered training provider recognised by the WA state government, found here:
Is the RSA certificate only valid for Sherpa, or can I use it for other delivery providers too?
RSA is not specific to Sherpa. It is mandatory for any provider making Same Day alcohol deliveries to the public in WA. You can use your RSA certificate with other delivery providers as well.
I live in a border area. Do I still need to get RSA?
RSA applies to all deliveries with a drop-off address in WA. So, even if the pick-up is in SA or the NT, if the delivery is in WA, it can only be completed by RSA certified drivers from 1 February 2022.
Instructions to upload your RSA certificate to WorkPro
Only drivers with an approved RSA Certificate will have access to WA same day alcohol deliveries on the Sherpa platform.
If you haven't already got one, you can complete a course through these training establishments:
https://www.accessallareastraining.com.au/courses/western-australia/alcohol-training/rsa-wa-online
https://www.aveling.com.au/course/rsa-wa/
OR, through another registered training provider recognised by the WA state government, found here:
After you have obtained your certificate, we require you to upload that certificate to WorkPro.
How to upload to WorkPro:
WorkPro is the platform we use to collect onboarding documentation securely.
- Navigate to https://my.workpro.com.au/clients/sherpa
- Signup or Login to WorkPro with the same address you use to log in to Sherpa
- Start a 'New Session' using the token: PYTH4T9FSG
- From the menu, navigate to 'Compliance' and select 'Documents'
- From the document list, next to 'RSAT Certificate' select 'Upload New'
- Follow the prompts to enter your information and upload your RSAT certificate
- Select 'Save'
Once received, our agents will verify your certificate details against Liquor & Gaming records. When approved you will be able to continue making same day alcohol deliveries to retail customers in WA.
Note: For security purposes, documents must be uploaded to WorkPro. Those sent via email will not be processed.