How Sherpa protects your privacy

  • Updated

At Sherpa, we care about your privacy and work hard to keep your information safe. Here’s what we do to protect your data:

Data Encryption: Both in transit and at rest, to ensure that sensitive information cannot be easily intercepted or accessed by unauthorised parties.

Controlled Access: Only certain employees can access your data, and they only see what they need to do their jobs.

Anonymisation: Where possible, personal data is anonymised to minimise the risk of exposure.

Phone number masking: We use technology that anonymises your phone number when you call a Sender or Recipient through the app so they won’t see your personal number.

Clear Privacy Policy: Our privacy policy explains what data we collect, how we use it, and your rights over your data.

Trusted Partners: We ensure that any third parties who access your data follow strict privacy and security rules.

Regular Security Checks: We regularly check our systems for weak spots and fix them to keep your data safe.

Minimal Data Collection: We only collect the information we need to provide our services and keep it only as long as necessary.

 

By following these steps, we aim to protect your privacy and keep your information secure. If you have any questions or concerns about your data, please reach out to our support team.

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