Can other people help with my deliveries?
Yes, other people can assist, but only behind the scenes, such as driving or loading and unloading items. Otherwise, they need to have their own Sherpa account. Sharing your account password with someone else is against our Software Terms of Service.
Can I do deliveries with a friend/partner?
Yes, you can have a friend or partner help with loading items onto your vehicle or driving, as long as they comply with the rules mentioned. However, if they perform deliveries on your behalf, your account may be permanently deactivated.
Can I do deliveries with my child(ren) present?
It's not recommended to bring your child(ren) along. If you must, please remember:
- Minors under 18 should not assist with delivery services.
- They should remain out of sight from senders or recipients.
- Some licensed venues may refuse service if minors are present. You will not receive compensation for having your child(ren) present during deliveries