Onboarding requirements for Driving with Sherpa

  • Updated

To start delivering with Sherpa, you'll need:

  • An active ABN (Australian Business Number)
  • To be over 18 years old
  • A P1 Australian driver licence or above (learn about International licences)
  • An Android or iPhone smartphone
  • A reliable vehicle (motorbike, car, or van)
  • Valid registration and insurance for your vehicle
  • Ability to understand and speak English
  • A clean Australian Police Check (less than 12 months old, with 'Transport' as the industry)
  • Legal permission to work in Australia

Here's a step-by-step overview of the Sherpa onboarding process:

  1. Sign up as a driver on the Sherpa website or Driver App and enter your details.
  2. Check your email for a confirmation link to log into your account on desktop.
  3. Complete your profile by uploading a profile picture, adding your bank account details, and noting your ABN.
  4. Read and accept the Contractor Agreement.
  5. Complete the Onboarding Training (Also known as our Onboarding Quiz - 100% required to pass, you get 3 attempts).
  6. Record and upload a short introduction video answering prompted questions.
  7. Create a WorkPro account using the same email address used for Sherpa signup.
  8. Upload required documentation and complete appropriate background checks: Work Rights Check, Australian Police Check, Vehicle Insurance, and images of your driver's license (front and back).
  9. If applicable, complete RSAT certificate (for alcohol jobs in NSW) or RSA certificate (for alcohol jobs in WA).
  10. Wait for Sherpa Support to review your profile and inform you of your account status.
  11. Once approved, start accepting and delivering jobs with Sherpa.

For further assistance, feel free to contact our Sherpa Support team.

What if onboarding is inactive in my area?

If onboarding isn't currently active in your region, you'll see a notification banner, and your application won't be prioritised. Our agents will be unable to assist you with onboarding until it becomes active in your location. Rest assured, Sherpa will email you an invitation to onboard when driver demand increases in your location. 

 

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