Are you a NSW driver and looking for instructions to upload? Click here for instructions to upload your RSAT certificate
Quick guide
What is RSAT and do I need it?
Are there any alcohol deliveries exempt from RSAT?
I already have RSA. Do I also need to do RSAt?
Is the RSAT certificate only valid for Sherpa, or can I use it for other delivery providers too?
I did my RSAT somewhere else. Do I need to do the training again?
I live in a border area. Do I need to get an RSAT too?
Instructions to upload your RSAT certificate to WorkPro
What is RSAT and do I need it?
RSAT stands for Responsible Service of Alcohol Training. It became mandatory on 1 December 2021 for anyone who wants to accept and complete same day alcohol deliveries in NSW.
You don't need RSAT to have your Sherpa driver account approved. However, you'll need an approved RSAT certificate to access same day alcohol jobs in NSW.
What counts as a same day alcohol job?
A same day alcohol job is one where the customer purchases the alcohol on the same day the delivery is booked.
Alcohol deliveries booked one or more days in advanced are not considered same day deliveries and do not require RSAT.
You don't need to work out which jobs require RSAT. The Sherpa app manages this for you. Same day alcohol jobs will only be accessible to drivers who have provided a valid RSAT certificate.
Are there any alcohol deliveries exempt from RSAT?
Yes. RSAT does not apply to:
- Alcohol jobs booked one or more days in advance
- Gift hamper deliveries containing less than 1.5 litres of alcohol
-
Deliveries to licensed venues
I already have RSA. Do I also need to do RSAT?
Yes, if you want to complete same day alcohol deliveries in NSW.
RSA and RSAT are separate.
RSA qualifies you to sell, serve or supply alcohol in NSW while RSAT covers the responsible supply of alcohol through same day delivery to customers.
How do I get RSAT certified?
You can complete RSAT training through TAFE NSW. Please note, there is a cost associated with the certification.
Click here to start your RSAT training.
Is the RSAT certificate only valid for Sherpa, or can I use it for other delivery providers too?
RSAT is not specific to Sherpa.
If you have a valid RSAT certificate, you can also use it with other delivery providers where RSAT certification is required.
I did my RSAT somewhere else. Do I need to do the training again?
No, if you already have a valid RSAT certificate, you don't need to complete the training again.
You'll just to need to add your certificate details to your profile by uploading the certificate in WorkPro. See how to upload your RSAT certificate here.
I live in a border area, like Albury-Wodonga, Fyshwick-Queanbeyan, or Tweed Heads. Do I need to get RSAT too?
Yes. RSAT applies to all deliveries with a drop-off address in NSW.
So, even if the pick-up is in ACT, VIC, or QLD, if the delivery is in NSW, it can only be completed by RSAT certified drivers.
Instructions to upload your RSAT certificate to WorkPro
WorkPro is the platform we use to collect onboarding documentation securely. After you have obtained your certificate, we require you to upload that certificate to WorkPro.
How to upload to WorkPro:
- Navigate to https://my.workpro.com.au/clients/sherpa
- Signup or Login to WorkPro with the same address you use to log in to Sherpa
- Start a 'New Session' using the token: 3WZRC9F11
- From the menu, navigate to 'Compliance' and select 'Documents'
- From the document list, next to 'RSAT Certificate' select 'Upload New'
- Follow the prompts to enter your information and upload your RSAT certificate
- Select 'Save'
Once received, our agents will verify your certificate details against Liquor & Gaming NSW records. When approved, you will be able to begin/continue making same day alcohol deliveries to retail customers in NSW.
Note: For security purposes, documents must be uploaded to WorkPro. Those sent via email will not be processed.