I've been blacklisted from a store or business, what does that mean?

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What are the professional expectations for Sherpa Driver Partners?

Sherpa expects Driver Partners to maintain a professional standard when performing deliveries for our clients. Failure to meet these standards can result in blacklisting, meaning the Driver Partner will no longer be able to see, accept, or complete deliveries from the nominated store or business.


What happens if I am blacklisted?

If you are blacklisted, you will receive an email notification. While decisions around blacklisting are thoroughly reviewed, you can request a review if you feel you have been unfairly treated by contacting support@sherpa.net.au.


Can I request a blacklist to avoid accepting deliveries from a store or business I don't get along with?

Yes, you can request a blacklist to remove specific stores or businesses from your potential job offers. Sherpa offers this to give Driver Partners choice and control. To request a blacklist, contact support@sherpa.net.au

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