What is a Slot?
A Slot is a pre-determined time frame for completing assigned jobs with a guaranteed earnings amount. You can review details like the pick-up suburb, delivery area, item type, and expected job count before accepting a Slot.
With Slots, you can view and pre-book runs for the upcoming week, helping you plan your work and have a steady & stable income flow.
What are the different types of Slots?
1. Partner Slot:
You’ll be assigned a run of jobs from a single business partner shortly before the pick-up time.
2. Sherpa Slot:
You’ll be assigned various jobs within a specific area for a specified duration. More jobs may be assigned during this period, so keep an eye on your app!
How can I view and accept a Slot?
Slots appear as grey pins on the map. Tap the job card for details. advance.
You can also book Slots in - see a blue dot on the calendar? It means that a Slot is available - make sure to grab it!
Event Day Slots have a special icon that appears on the week of the event - keep an eye out for this icon
What are Slot reminders?
You will receive a reminder one day before your scheduled Slot at 8 am, which must be confirmed within 4 hours, or the Slot will be unassigned. If confirmed, another reminder will be sent 1 hour before the pick-up time.
What should I do if I'm no longer available for a Slot?
Unassign yourself as soon as possible through notifications or within My Jobs. Unassigning within 2 hours of the start time will affect your unassignment rate.
Payment Summary
RCTI
Don't see your question here? Contact Sherpa Support via email at support@sherpa.net.au.