At Sherpa, we are committed to ensuring that our drivers are well-prepared and confident in delivering the best possible service. To achieve this, we provide comprehensive training programs that cover all aspects of the delivery process.
Below is an overview of the training programs available to our drivers:
Onboarding Training
Purpose: To equip new drivers with essential knowledge and skills for delivering goods. This covers:
- Delivery Best Practices: Learn the most effective and efficient ways to complete deliveries, ensuring customer satisfaction.
- Safety Guidelines: Understand the safety protocols to follow during deliveries to protect both the driver and the package.
- Driver Behaviour and Vehicle Condition: Maintain professional conduct and ensure your vehicle is in optimal condition for safe and efficient deliveries.
Refresher Courses on Delivery Best Practices
Purpose: To keep our drivers updated with the latest delivery techniques and standards.
Responsible Service of Alcohol
Purpose: To ensure compliance with legal and safety requirements when delivering alcohol.
- Legal Compliance: Understand and adhere to laws and state-specific regulations related to alcohol delivery.
- Safety and Responsibility: Learn best practices for handling, transporting, and delivering alcohol responsibly.
Delivery of Dangerous Goods
Purpose: To safely manage and deliver hazardous materials.
- Safety Protocols: Detailed instructions on how to handle and transport dangerous goods safely.
- Regulatory Compliance: Ensure adherence to all regulations and guidelines related to the delivery of hazardous materials.
All drivers must complete the onboarding training before starting deliveries. Other trainings are assigned as-needed depending on the type of deliveries the driver opts into.
By participating in these training programs, our drivers can ensure they are providing safe, efficient, and compliant delivery services to all Sherpa customers.