I've applied to Drive Yello but have not been approved. What happens next?

  • Updated

If you were part-way through the onboarding process with Drive Yello, you may be eligible to claim a Sherpa account and complete the onboarding with us. 

You are eligible to claim a Sherpa account and complete the onboarding with us if you meet this criteria: 

  • Signed up on Drive Yello in or after Jan 2024
  • Have confirmed your email address during sign up
  • Have confirmed your mobile number during sign up

Once you claim your Sherpa account, you can resume your onboarding. 

Still have questions? Please email support@sherpa.net.au

If you were already an approved driver in Drive Yello, you will also be automatically set to approved in the Sherpa platform.

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