I’ve arrived at the pickup location. What do I need to do?
Congratulations on reaching the pickup location for your delivery task!
Follow these steps when you arrive at the pickup location:
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Confirm the Address: Ensure you are at the correct address listed in the app.
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Introduce Yourself: Politely introduce yourself as the Sherpa Driver to the person at the location.
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Confirm the Delivery: Inform the customer or staff that you are there to collect the specified delivery. Mention the unique delivery ID.
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Check the Items: Double-check the number of items against the delivery details in the app to ensure everything matches up.