Q: What should I do if I am running late for a delivery?
A: If you are running late for a delivery, please follow these steps:
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Notify the User: Contact the user who booked the delivery to inform them about the delay. Keeping the client informed helps them provide accurate updates to the recipient if needed.
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Contact Sherpa Support: If you cannot reach the client, contact Sherpa Support via the live chat in the Sherpa Driver app or give us a call. Please provide the reason for the delay and your estimated time of delivery. This ensures everyone involved is aware of the situation and can make any necessary arrangements.