I was in an accident. What should I do?

  • Updated

If you're involved in an accident, stop immediately. If the damage is not extensive, move your vehicle safely to the side of the road so you're not blocking traffic. Take a photo of the scene before moving your vehicle, for insurance purposes.

If you can't move your vehicle, turn on the hazard lights, leave your vehicle and move to a safe place.

In addition, always do the following:

  1. Call emergency services if anyone is injured;
  2. Stop to check on other parties involved, and to assess any damage caused;
  3. Make sure you get details about any other party involved in the accident, including their name, address, phone number, driver's licence number, licence plate number and insurance details;
  4. Contact Sherpa;
  5. Contact your insurance.


Never drive off without stopping to check for injuries or damage - it is also an offence!  Your deliveries can wait.


Share this article

Was this article helpful?

Need some help?

Reach out to our support team today, and we'll get back to you as soon as we can.

Get in touch