Some of the items we deliver require our drivers to follow particular transport methods. We've broken these down by the type of items.
Alcohol Deliveries
To complete alcohol deliveries, you may need:
- Trolley
- Box/Crate
- Cooler Bag
How To Transport + Carry
Heavy Deliveries
To reduce your risk of injury use a trolley to move heavy items and ensure you are practising safe lifting techniques.
If you do not wish to complete ‘Heavy Item’ jobs, simply, deselect the option in the daily checklist or account preferences, and you will not be shown these jobs.
Flower Deliveries
To complete flower deliveries, you may need:
- Box/Crate: To help secure bouquets and prevent movement in your vehicle
- Pillows and/or blanket: Useful for cushioning and keeping arrangements stable.
In transit
- Carry arrangements with care to avoid crushing delicate petals or stems.
- Flower bouquets need to be kept upright at all times.
- For flower boxes, keep these flat.
At Dropoff
- Always attempt to get in touch with the recipient. If they are unavailable/unresponsive, please reach out to us for next steps.
- If you've got ATL, leave the flowers in a shaded, cool spot to keep them fresh.
Cake, Cupcake & Doughnut Deliveries
To complete cakes, cupcake and doughnut deliveries, you may need a box or a crate.
How To Transport + Carry
You are liable if item(s) are damaged in transit (that is, between pick up & drop-off). You will not be paid for the delivery and will be required to cover the cost of the damaged item. Do not attempt to deliver damaged items, and do not attempt to resolve the damaged situation yourself – don’t touch the cupcakes! Call Sherpa Support ASAP for instructions on how to proceed.