Can I accept deliveries outside of business hours or service areas?
Yes, you can accept deliveries outside our service area or hours if you choose to. Just make sure you can complete the delivery on time.
What are Sherpa's service hours in Australia?
Sherpa operates from 7:00 AM to 9:00 PM local time.
What are Sherpa's service areas for pickup and delivery?
Sherpa covers a 15km radius for pickups and delivers items up to 50km.
What should I know about contacting Sherpa Support?
Sherpa Support is available only during the specified service hours. If you have an urgent issue with a delivery accepted outside these hours, support may not be available immediately.