A ‘proof of delivery photo’ is a picture taken as evidence to confirm that a specific item has been delivered to its intended recipient or destination. It serves as visual proof that the delivery was completed, by showing the delivered item, it’s condition and location, ensuring transparency and accountability in the final steps of the delivery process.
Not providing Proof of Delivery or providing incorrect Proof of Delivery may result in a warning, not getting paid for the delivery and getting charged for the items if they have gone missing.
Below are some Do's and Don'ts along with examples to assist you in understanding what a "good" and "bad" POD is.
Do's:
- Do leave items somewhere out of the way from the door
- Do leave all items in the shade
- Do include identifiable features of the location
- Do leave all items upright
- Do take the picture from a distance
- Do ensure the items are kept out of sight
Don'ts:
- Do not leave items in the sun.
- Do not leave items in unsafe environments where they can fall or be knocked over.
- Do not take close-up photos of items.
- Do not leave items on the road or in a place where everyone else can see them.
- Do not stack items on top of each other unless they are sturdy cardboard boxes.
- Do not leave items away from the actual drop-off address.
- Do not leave items in a way that obstructs the door or a pathway.