I want to submit an incident report. How can I do that?

  • Updated

Sherpa takes the safety of our drivers seriously and we are here to help.

If you wish to report an incident such as violence, aggression or other threatening behaviour which occurred during a delivery with Sherpa, please let us know by filling out the the Request Form

Once we have the report, we will follow up and take appropriate action with the customer and/or recipient. Depending on the severity of the incident, we may reach out to you for more information. 


If you have been injured and want to lodge an insurance claim, please see Sherpa's Personal Accident and Sickness FAQs.

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