When and how do I get paid?

  • Updated

Payment Schedule

You will be paid weekly (every Wednesday), with your earnings for the previous week deposited directly into your bank account.

 

Payment Period

The payment period (or pay cycle) covers deliveries made from Monday to Sunday for the previous week.

 

Payment Method

Payments are made via direct deposit to the bank account you have on file with Sherpa Delivery.

 

Processing Time

Depending on your bank, it may take up to 48 hours to receive your weekly payment.

If you haven't received your payment within 48 hours, please contact Sherpa Support via Live Chat or submit a ticket through our Help Centre.

 

Common reasons for payments issues includes invalid ABN information and incorrect bank account details. For more information on how to verify and update your bank account details, please read this article here

 

Share this article

Was this article helpful?

Need some help?

Reach out to our support team today, and we'll get back to you as soon as we can.

Get in touch