In line with the state and federal Australian laws, Sherpa drivers must check a valid and accepted form of ID for age-restricted products.
These accepted forms of ID will change based on the territory so be sure to research which forms of ID are valid in your state.
State
|
Approved Forms of Identification
|
ACT
|
- Australian or International Drivers Licence
- Australian or International Passport
- A Proof of Age Card
- A Digital Drivers Licence (Issued in SA, QLD, VIC or NSW)
- A Digital Proof of Age Card (Issued in SA)
|
NSW
|
- Australian or International Drivers Licence
- Australian or International Passport
- A NSW Photo Card or Interstate Proof of Age Card
- Commonwealth Keypass Card
- NSW Digital Drivers Licence
|
NT
|
- Australian or most International Drivers Licence
- Australian or International Passport
- An 18+ Card or Proof of Age Card
- Commonwealth Keypass Card
- Firearms Licence
|
QLD
|
- Australian or International Drivers Licence
- A Digital Drivers Licence
- Australian or International Passport
- A Proof of Age Card or Photo Identification Card
- Commonwealth Keypass Card
- Digital iD Keypass Card
|
TAS
|
- Australian Drivers Licence
- Australian or International Passport
- Fire Arms Licence
- Commonwealth Keypass Card
- Personal Information Card
- Digital iD Keypass Card
|
SA
|
- Australian Drivers Licence
- Australian or International Passport
- A Proof of Age Card
- SA Digital Proof of Age Card or SA Digital Drivers Licence
- Commonwealth Keypass Card
|
VIC
|
- Australian Drivers Licence
- Victorian Learners Permit
- Australian or International Passport
- A Proof of Age Card
- Commonwealth Keypass Card
- A Digital Drivers Licence
- Digital iD Keypass
|
WA
|
- Australian Drivers Licence
- WA Learners Permit
- Australian or International Passport
- A Proof of Age Card or Photo Card
- Commonwealth Keypass Card
|
What should I do if the recipient doesn't have a valid ID?
If the recipient doesn't have any other valid form of ID, you need to log a paid return via the driver app. Select "recipient refuses to show ID/no valid ID" as the reason.
Need some help?
Reach out to our support team today, and we'll get back to you as soon as we can.
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