Some deliveries contain fragile items and need a little extra care during pickup, transport and drop-off.
If a delivery contains a fragile item, the Sherpa Driver app will let you know:
Before you mark the delivery as "Picked up', a full-screen message will appear
Please take a moment to read the message and make sure the items are handled and secured carefully before continuing with the delivery.
You will also see a 'Fragile' tag on the proof of delivery screen as an additional reminder when handing the items over at drop-off.
Fragile items require additional care while loading, transporting and unloading them.
For more information on how to safely handle these, read our guide on handling special care deliveries.