What is the Sherpa Driver Rating system?
The Sherpa Driver Rating is a star-rated system, where drivers are rated based on feedback from customers, out of 5 stars.
How does the rating system work?
Once you complete a delivery, the recipient receives an SMS asking them to anonymously rate their experience with Sherpa. This provides feedback to Sherpa on the experience they received from their driver. It's extremely important that you do your best to give recipients the best experience possible.
How can I check my star rating?
You can check your star rating in your Sherpa Driver app and also online by logging into your account.
Click here to read about how to improve your driver rating.
Click here to read more about what happens if you receive bad feedback.