Here's everything you need to do to ensure you have a smooth driver experience.
When do Petbarn jobs become available?
Petbarn jobs are available daily and are released to the Sherpa Driver app between 10:30 am and 11:30 am. Early acceptance is crucial to ensure you don't miss out.
What are the types of jobs available?
You can expect two types of jobs: Single jobs (one drop-off only) and Runs (multiple drop-offs).
Note: When you accept a Run, you agree to complete all the drop-offs included in that Run.
How do I access Petbarn jobs?
Petbarn jobs, like all new jobs and runs, are released through Job Offers first before appearing on the 'Find Jobs' page. For this reason, we strongly recommend enabling them.
In your Driver app, head to 'Notification Preferences' and set job/run offers to ON.
Then, set Notify to ON so that you receive alerts for the Job Offers.
When should I collect items from the store?
Since Petbarn stores across the country have different trading hours, we've made it easier for you by displaying a pickup window in your job card - you must collect your items within this window.
Best practice when picking up a Petbarn run
- Barcode scanning: You will be prompted to use the barcode scanning feature to ensure you're picking up items that only belong in your run.
- Pay attention to 'Stop Number': This number shows you the order of the items as per the Suggested Route, helping you pack your items better.
- Follow Suggested Route: Sherpa considers all the jobs in your bucket to suggest an optimised route to help you complete your job/run in the fastest and most efficient route possible.
How much time do I have to complete the job?
While you may have up to 8:30 pm to deliver, it is important to complete it as soon as possible. This helps free up your delivery capacity so that you can accept more jobs.
Learn all about Delivery Types & Timeframes.
Remember to keep up the quality of your deliveries - that is, keep your late rate and unassignment rates as low as possible, to increase your chances of being offered more Petbarn jobs through Job Offers.
Returns
If possible, please return all undeliverable items to the pickup store as soon as possible.
If the store is closed, you can return them the next day.
Stores in your area
Find out your nearest Petbarn location. Knowing your local stores will help you plan your pickups more efficiently.
ACT
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Unit 1, 215 Scollay Street, TUGGERANONG ACT 2900 |
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Unit 2, 7-15 Mustang Avenue, MAJURA PARK ACT 2609 |
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Unit 9, 46-50 Botany Street, PHILLIP ACT 2606 |
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Tenancy 4, 35 Crinigan Circuit, GUNGAHLIN ACT 2912 |
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Shop LG 6 & 7, 2 Ibbott Lane, BELCONNEN ACT 2617 |
NSW
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Unit 3, 372 Eastern Valley Way, CHATSWOOD NSW 2067 |
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1/117 Coreen Avenue, PENRITH NSW 2750 |
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Shop 8A, 356 Manns Road, WEST GOSFORD NSW 2250 |
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176-178 Railway Parade, KOGARAH NSW 2217 |
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1, 321 Hillsborough Road, WARNERS BAY NSW 2282 |
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6 Victoria Ave, CASTLE HILL NSW 2154 |
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91 Boundary Road, PEAKHURST NSW 2210 |
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Shop 5B, Blacktown MC, 12 St Martins Crescent, BLACKTOWN NSW 2148 |
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Shop 1 & 2/77 Bronte Road, BONDI JUNCTION NSW 2022 |
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Unit 1/176 Hoxton Park Road, PRESTONS NSW 2170 |
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Unit 3-4, 2 Anzac Road, TUGGERAH NSW 2259 |
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1/1618 Canterbury Road, PUNCHBOWL NSW 2196 |
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465-467 New South Head Road, DOUBLE BAY NSW 2028 |
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561-565 Church Street, NORTH PARRAMATTA NSW 2150 |
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597 Darling Street, ROZELLE NSW 2039 |
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1/20 Young Street, NEUTRAL BAY NSW 2089 |
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Tenancy 3, Corner Great Western Highway and Carlisle Avenue, MINCHINBURY NSW 2770 |
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8 Yarmouth Place, NARELLAN NSW 2567 |
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43 Princes Hwy, WEST WOLLONGONG NSW 2500 |
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Unit 63/1187 The Horsley Dr, WETHERILL PARK NSW 2164 |
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17 Arnott St, NEWCASTLE WEST NSW 2302 |
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Tenancy 6/17/43 Hollinsworth Rd, MARSDEN PARK NSW 2765 |
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Entry via Hunter Lane, Unit 4, 6/18 Bridge Rd, HORNSBY NSW 2077 |
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85 Dunning Ave, ROSEBERY NSW 2018 |
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Unit 4/2 Niangala Cl, BELROSE NSW 2085 |
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1416 Pittwater Rd, NORTH NARRABEEN NSW 2101 |
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10 Industry Rd, Vineyard, NSW 2765 |
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352 Pennant Hills Rd, PENNANT HILLS NSW 2120 |
QLD
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T3-7, Carseldine Homemaker Centre, 1915 Gympie Road, BALD HILLS QLD 4036 |
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40 Upton Street, BUNDALL QLD 4217 |
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Homemaker City, 1881 Creek Road, CANNON HILL QLD 4170 |
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Units 3-4 Shore Street Central, 42 Shore Street West, ORMISTON QLD 4163 |
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2 Sydal Street, CALOUNDRA QLD 4551 |
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Shop C, Booval Fair Shopping Centre, Cnr Brisbane & South Station Road, BOOVAL QLD 4304 |
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T1, 544 Kessels Road, MACGREGOR QLD 4109 |
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13B Jindalee Homemaker Centre, 34 Goggs Road, JINDALEE QLD 4074 |
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1 Main Street, SPRINGFIELD CENTRAL QLD 4300 |
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55/54 Flinders Parade, NORTH LAKES QLD 4509 |
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Showroom 3, 4 Global Plaza, OXENFORD QLD 4210 |
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1 Telford Place, ARUNDEL QLD 4214 |
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3/137 George Street, BEENLEIGH QLD 4207 |
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48 Browns Plains Road, BROWNS PLAINS QLD 4118 |
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45 Osborne Road, MITCHELTON QLD 4053 |
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561 Gympie Road, KEDRON QLD 4031 |
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68 Wises Road, MAROOCHYDORE QLD 4558 |
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Shop MM005, Indooroopilly Central, 34 Coonan Street, INDOOROOPILLY QLD 4068 |
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Retail A, 142 Breakfast Creek Rd, NEWSTEAD QLD 4006 |
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Shop 5 J&k Hyperdome Home Centre, Cnr Pacific Hwy & Bryants Road, LOGANHOLME QLD 4129 |
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270 Mulgrave Rd, WESTCOURT QLD 4870 |
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2/50 Kortum Dr, BURLEIGH HEADS QLD 4220 |
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Q Super Centre, Corner of Markeri and, Shop D11 Southport Burleigh Rd, MERMAID WATERS QLD 4218 |
VIC
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Shop EX0005, Chadstone Shopping Centre, Capon Street, CHADSTONE VIC 3148 |
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Shop 4, 282 Maroondah Highway , CHIRNSIDE PARK VIC 3116 |
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Showroom 2, 1866 Princes Highway, CLAYTON VIC 3168 |
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Shop 6, 2-26 Rossack Drive, WAURN PONDS VIC 3216 |
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609 Church Street, RICHMOND VIC 3121 |
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578 Doncaster Road, DONCASTER VIC 3108 |
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Unit 1, 794 Burwood Highway, FERNTREE GULLY VIC 3156 |
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Shop 83, 111 Cranbourne Road, FRANKSTON VIC 3199 |
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Showroom 3, 283 Old Geelong Road, HOPPERS CROSSING VIC 3029 |
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430 Princes Highway, NARRE WARREN VIC 3805 |
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293-295 Whitehorse Road, NUNAWADING VIC 3131 |
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Unit 4, 64-96 Gaffney Street, COBURG VIC 3058 |
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193 Bay Street, BRIGHTON VIC 3186 |
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27-29 Nepean Highway, MENTONE VIC 3194 |
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17 Bridge Street, ELTHAM VIC 3095 |
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592 Burwood Road, HAWTHORN VIC 3122 |
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Unit 2, 86 Bell Street, PRESTON VIC 3072 |
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33 - 35 Weston Street, BRUNSWICK VIC 3056 |
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306 - 308 Keilor Road, ESSENDON VIC 3040 |
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Cranbourne Home, 1280 Thompson Road, CRANBOURNE VIC 3977 |
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148 Barkly Street, ST KILDA |
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420 Craigieburn Rd, Craigieburn VIC 3064 |
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121 Commercial Rd, South Yarra VIC 3181 |
WA
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102 Erindale Road, BALCATTA WA 6021 |
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68 Walter Road, BEDFORD WA 6052 |
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498 Marmion Street, BOORAGOON WA 6154 |
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Tenancy 1, 1377-1381 Albany Highway, CANNINGTON WA 6107 |
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Unit 4, 2 Batman Road, CANNING VALE WA 6155 |
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49-67 Armadale Road, JANDAKOT WA 6164 |
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2921 Albany Highway, KELMSCOTT WA 6111 |
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1B, 35 Exhibition Drive, MALAGA WA 6090 |
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227 Great Eastern Highway, MIDLAND WA 6056 |
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1/144 Stirling Highway, NEDLANDS WA 6009 |
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3/378 South Street, O'CONNOR WA 6163 |
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505 Scarborough Beach Road, OSBORNE PARK WA 6017 |
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Lot 5, 218 Rockingham Road, SPEARWOOD WA 6163 |
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7 Honeybush Drive, JOONDALUP WA 6027 |
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S16, Home Base, 55 Salvado Road, SUBIACO WA 6088 |
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Tenancy 14, 46 Meares Avenue , KWINANA WA 6167 |
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Tenancy 3, 225 Great Eastern Highway, BELMONT WA 6104 |
TAS
| 62-64 Derwent Park Road, DERWENT PARK TAS 7009 |
SA
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31 The Parade, NORWOOD SA 5067 |
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1/1 Phillip Highway, ELIZABETH SA 5112 |
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Shop 2, Homemaker Centre, 122-138 Railway Terrace, MILE END SA 5031 |
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113-115 Tapleys Hills Road, HENDON SA 5014 |
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84 Dyson Road, NOARLUNGA CENTRE SA 5168 |
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1/578 North East Road, HOLDEN HILL SA 5088 |
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791 MAIN NORTH RD , MUNNO PARA SA 5115 |
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Seaford Central Shopping Centre Cnr Commercial Road, The Parade, SEAFORD SA 5169 |